People who care

An inspiring, vibrant, and deeply devoted team who are not only well-trained professionals, but are truly committed to empowering, uplifting and supporting our patients and their families with heartfelt respect, care, and authenticity. Our team acknowledge the sacredness of all beings and cherish the unique dignity and spirits of every person.

Provide services and support with cultural sensitivity & acuity
Empowering engagement and promoting independence
Mindful communication; clear and sensitive to the needs of the client
Support meaningful interaction
Inclusive and respectful practices with family members
Professional licenced and certified team

Reason why you should choose us

We make efforts to change the way that disability care services are offered in order to meet the changing needs of our patients, both for the present and the future.

Experience

Get the best services from our experienced experts in the caregiving industry

Personalised care

We’ll work with you to design and deliver the care and support you need, empowering you to live life your way

People

We have a dedicated team across the state, so you can access a broad range of services in more locations

Service

We provide expert advice and information to guide you on every step of the way and help make things simpler for you

Passion

We are driven by a passion to support people to regain and retain their independence within a supportive community, by providing choices and services for people living with a disability or other personal needs

About us

We support people to develop the skills and capabilities they need to gain independence and participate in society.

Frequently asked questions

Who can access NDIS?

To be eligible for the NDIS you must:

have a permanent and significant disability or a developmental delay
be an Australian citizen, or hold a permanent visa or a Protected Special Category visa
be under 65 years of age
need support from a person or equipment to do everyday activities

If you want to be part of the NDIS, you must first meet the access requirements of the NDIS.

You can contact the National Disability Insurance Agency (NDIA) on 1800 800 110 if you have any questions about access to the NDIS.

When you have gained access to the NDIS, the NDIA or one of their partner organisations will work with you to develop your first plan.

If you don’t meet the requirements, find out what you can do if you’re not eligible for the NDIS.

What does it cost?

Each year, the National Disability Insurance Agency (NDIA) reviews the prices of NDIS supports. As stated in our Service Agreement, DPV Health adjusts prices in line with these pricing reviews.

Please note that the NDIA also increases the funds available in each participant’s NDIS plan if the prices of their supports have changed. This ensures that the same number of hours are available for participants to use.

For current information on NDIS support prices, please see the NDIS Price guides and pricing

If you have any questions, please contact our NDIS Engagement Officers at info@auslife.com.au

What types of supports are funded?

The types of supports that the NDIS may fund for participants include:

Daily personal activities
Transport to enable participation in community, social, economic and daily life activities
Workplace help to allow a participant to successfully find or keep employment in the open or supported labour market
Therapeutic supports including behavioural support
Help with household tasks to allow the participant to maintain their home environment
Help to participate by skilled personnel in aids or equipment assessment, set up and training
Home modification design and construction
Mobility equipment
Vehicle modifications

There are some kinds of supports that will not be funded or provided by the NDIS.
The NDIS Act and the rules made under the NDIS Act also tell us which supports will not be funded by the NDIS.

The NDIS cannot fund a support that is:

The responsibility of another government system or community service
Not related to a person’s disability
Relates to day-to-day living costs that are not related to a participant’s support needs
Is likely to cause harm to the participant or pose a risk to others.

Find more information on types of funded supports here: https://www.ndis.gov.au/

Can I access Early Childhood Intervention with NDIS?

The National Disability Insurance Scheme (NDIS) has a national approach to early childhood early intervention (ECEI) that gives children aged 0-6 years quick access to support that is tailored to their needs.

This support might be information, emotional support or referral to other services like community health services, playgroups or peer support groups. Your child might also get sessions with early childhood early intervention providers in the short term or medium term. This level of intervention might be all your child needs to reach their developmental goals.

If your child has longer-term support needs, your child might get an individualised NDIS support plan. This will help your child gain access to the appropriate supports over the long term.

The NDIS also supports children aged seven years and over, but the steps to support are different for children in this age group.